Frequently askedquestions.

Orders placed by 3:00 pm are delivered the same day across Brooklyn, Manhattan and Queens. You can pick a two-to-three-hour time slot at checkout or in the delivery sentence on the home page.

In the card note field on the product page, or in the card note section on the home page. We write your message by hand in the studio, free of charge, up to 180 characters.

S is 9 stems and 35 cm (14 in), M is 15 stems and 48 cm (19 in), L is 25 stems and 62 cm (24 in). The size section on the home page shows each one next to a mug and a bottle so you can judge the scale.

If your bouquet wilts within seven days of delivery, send us a photo and we will send a new one. Plants are covered for 30 days.

Add two house plants to your basket and the cheaper one is 30% off, applied automatically.

Choose a size and how often for the Bouquet of the Week. Weekly saves 15%, every two weeks 10% and monthly 5%. You pay per delivery, and you can pause, skip or cancel at any time from your account.

Most of Brooklyn, Lower Manhattan up to the Upper West Side, Long Island City and Astoria in Queens. Delivery is free on orders of $100 or more; under that the fee depends on the neighborhood and starts at $8.

Visa, Mastercard, American Express, Apple Pay and Google Pay. Corporate customers can also pay by monthly invoice.